One of the leading global technology companies, HCL Technologies, known usually as HCL announced on Friday that Rogers Communications, which is a leading Canada-based telecom service provider and media company had selected the tech giant to support the operational stability excellence in business and operational support systems, as well as corporate IT system. This new multi-year agreement further adds to HCL’s managed services partnership with Rogers that first started back in 2016. HCL has added that it would help to scale Rogers’ IT infra and workloads migrating to both the current public and private cloud-based infrastructure, as well as support the enterprise’s ongoing operations.
Why Is This Deal Significant?
HCL will also serve the current services provider, with the expanded contract also allowing HCL to invest in the next generation of Artificial Intelligence (AI) and ML (Machine Learning) to allow for the best practices, increased efficiency, all of which will provide Rogers Communications with the much-needed flexibility when it comes to the new era of technology and 5G. Vikram Virk, the VP of IT Operations at Rogers Communications stated that HCL had played a key role supporting the reliability of the company’s operations ever since 2016 and has since then provided tremendous value by enabling Rogers Communications to scale its IT operational efficiency and stability. He added that the company was pleased to renew and expand our strategic partnership with HCL to help support our customers.” Anil Ganjoo, the Corporate Vice President of HCL Technologies added that, in line with the company’s vision, this new chapter in its relation with Rogers was an affirmation of our strategy in responding to customers’ digital transformation journeys. By focusing on cloud, automation, AI, fast networks and more, Rogers can make sure that it meets the customers’ current and future needs, he added. Joelien Jose, the Executive Vice President and Country Head of HCL Canada said that the company was excited to work with Rogers as it embarked on the next phase of its technology evolution to deliver leading performance and reliability, coupled with best-in-class customer experience. The Rogers partnership with HCL further validated its more than adequate investment in Canada, the most recent of which was the 350-seat digital acceleration centre located in Mississauga. For those of you unaware, HCL is known for its Mode 1-2-3 strategy, which is based on the deep-domain industry expertise, entrepreneurial culture of Ideapreneurship and client-centricity, enabling the businesses to transform into truly next-generation enterprises of the world.
